Frequently asked questions


Use this section to find an answer to your questions. If you need additional help or information about our products and services, feel free to Contact us.


What's the difference between a frontal and closure? 

  • Frontals span from ear to ear and are more versatile for styling. The normal sizes for frontals are 13x4 and 13x6.
  • Closures are placed in the center front of the head to close the style. The normal sizes for closures are 4x4, 5x5, 6x6 and 7x7

Is it normal for my extensions to shed?

Absolutely! Because all hair sheds. Be it made by God or attached to wefts or lace by humans, it will shed. We're yet to come across any hair that absolutely does not shed a strand or two. But! shedding is extremely minimal. Also bare in mind, different styling manipulations can cause extra shedding(tightly curled, being heavy handed, using harsh tools/products, etc) so please take proper precautions when styling/manipulating your hair.

What’s the difference between Raw hair and Virgin hair?

Raw hair is unprocessed, it comes from one donor and that makes the hair higher quality. Our raw hair comes from South East Asia where are donors are based. You can bleach the hair without any problem and the hair won’t look dry and tangled.The luster of the hair when you first get it is simply beautiful. This hair can be bleached to a level 10 (highest level of blonde). It can last up to 9 years with good care so raw hair is something worth to invest in!

Virgin hair comes from multiple donors and it’s processed that’s why it’s Lower quality.Any hair that’s processed and comes from multiple donors has a lower lifespan because it’s different hairs they mixed to make one hair. It can last up to 5 years but it’s not the type of hair you can really color and bleach.

We always recommend Raw hair for our clients because we see buying hair as an investment, we always look at what will also benefit you in the future and not only the present.

How long does Our Hair last?

Our hair bundles can last you several years with proper care.

Our lace products such as lace closures and frontals have lesser longevity due to the delicate nature of the lace the hair is attached to. Lace closures and frontals are essential in giving your natural hair a break from everyday manipulations that can cause breakage. These same breakage can also occur with lace closures and frontals.

Lace closures and frontals are designed to be seamless enough to create a flawless illusion of a scalp when installed. Please take proper precautions when combing, styling, coloring, etc in order to increase longevity as much as possible.

Closures and frontals can last several months and though we recommend bleaching the knots of your lace products in order to achieve a more seamless scalp illusion, this can also weaken the knots of the hair and essentially cause shedding and breakage overtime.

Lace closures and frontals will need to be replaced every few months depending on how often they're worn and how often they're being manipulated. From experience, we've had lace products that have lasted for years but then again, each individual's experience will differ.

How are the different curl patterns achieved?

In order to achieve patterns such as our deep wave, 3c/4a, etc, the hair is steamed to establish these patterns. 

What are your tips for general maintenance?

Co-wash the hair every week or as often as needed and do your best to use products that are free of sulfates and parabens.

Steer clear of heavy products such as grease, etc. especially on the straight/wavy textures. A light serum or oil such as argan oil can be added for additional shine/smoothness or to tame frizz.

Deep conditioning is also recommended at least once a month. This is real hair and because it's been cut away from its nutrient source(the donor), the necessary care needed to keep hair healthy have to be implemented in order to maintain its beauty.

For our deep wave/curly textures: If you're on the go, we'd recommend wetting the hair and apply a moisturizing leave in conditioner such as the shea moisture hydrate & repair leave in spray then sealing in the moisture with your favorite lightweight serum such as one and only argan oil or Ion silk drops. Or you may also add a quarter size moisturizing conditioner into a spray bottle filled with water to add moisture.

For maximum conditioning and to make sure moisture remains in the hair as long as possible, it's recommended to always seal in the moisture you've added with one of the above oils/serums mentioned.

Please bare in mind that products such as mousse, hairsprays, etc contain alcohol that can also potentially cause dryness so please use sparingly if you choose to use them at all.

How to choose which hair texture is best for you? 

The curlier the hair, the higher the maintenance. If you just want to wake up and go, We recommend you stick with the straight and loose wavy textures. If you're daring and a bit more experienced in the hair world, give the deep wave/curly textures a try!